Traditional paella pans are slightly convex (bottom of the pan protrudes). I'm told that this is to help with the first stage of paella making the preparation of the sofrito (frying of the basic ingredients) as the oil and ingredients easily collect in the middle and fry well. However, with vitro and induction hobs, the convex base means that while the centre of the pan is in contact with the hob, the outer area of the pan will be slightly raised, causing the heat to be more concentrated in the middle. Whilst this is by no means a deal-breaker many of our customers are happily using traditional pans on vitro hobs, you just have to move the rice around a little, the ideal solution is a flat-bottomed pan which gives good contact with the hob around the entire bottom of the pan. Flat-bottomed pans are obviously a more modern invention than the traditional style, but are now being offered by most pan manufacturers in various formats: polished-steel, enamel-coated, stainless steel and non-stick. Our paella pans are manufactured to the highest quality specifications using thick-guage steel by a celebrated national brand based in Valencia, the original home of paella.

Here's a quick summary of the most relevant delivery information. More detailed information can be found in our HELP DESK page.

Most UK customers can choose next-working day delivery by DPD with a 1-hour predicted time slot which will be sent to your mobile via text message. Please take into account that this applies to orders placed before 2pm Monday-Thursday. This service costs £5.99 for up to 20 Kg*.

Check the table below for a list of delivery and postage charges for different size orders and for different destinations outside the UK mainland:

	Destination & Service	Postcodes/Zones	Speed	Charge
1	UK Mainland Next-Working-Day* Courier	All mainland postcodes in England, Wales and Scotland	*Next working day 1-hour delivery slots advised by SMS. Some areas in Northern Scotland may take up to 3 days.	£5.99 to 20 Kg 25p thereafter
2	UK Off-Mainland Courier	Scottish Islands, Northern Ireland, Isle of Wight, Scilly Isles, Isle of Man & Channel Islands	1-3 working days	£22.99 to 10 Kg £1 thereafter
3	1st Class Post  No Signature Required	All UK postcodes	1-2 working days	£5.99 Maximum Weight 1 Kg
4	UK Mainland Pallet	England, Wales and Scotland (Mainland Only)	Next working day	£60 per pallet (Maximum 800 kg)
5	UK Mainland Refrigerated Pallet	England, Wales and Scotland (Mainland Only)	Next working day	£90 per pallet (Maximum 600 kg)
6	Europe Road Service	Republic of Ireland, Netherlands, Luxembourg, Belgium, France (including monaco), Germany	3-4 working days	£14.99 for each box up to 25 Kg

*Please note that delivery service timescales are a guide only, and not guaranteed. The courier's don't offer that sort of guarantee.